Shipping and Deliveries

配送料金等とお届けについて

Overview

We provide domestic and international shipping, including Asia, Oceania, North America, Central America, the Middle East, Europe, South America and Africa (only for areas and countries that can be delivered by DHL, EMS, or FedEx).
We may take some time to ship items during long holidays (summer break, Golden Week, year-end and New Year holidays, etc.), due to the temporary closure of some art material manufacturers. ​​Please be aware of those holidays when you need to receive items early.

Japan

Your items will arrive in 3-5 business days.Shipping costs: JPY 1,000 Flat Rate ShippingFree shipping to Japan for orders of JPY 20,000 excluding tax or more.*Please note that an additional shipping charge (¥5,500) may apply for oversized items after placing your order. (i.e. canvases, fabrics, panels).

International

Your items will be shipped in 5-7 business days with DHL.*Please note that additional shipping charges may apply depending on the shipping address (Remote Area), package size and quantity/weight of the order.*Some parcels may be unpacked and checked by the delivery company or customs for safety purposes.*We kindly ask you for your understanding that you may not choose the delivery company.*There will be additional charges for customs clearance or import duty depending on the country in which you're receiving the product.The package will only be delivered to you after paying the duties and taxes to the delivery company (DHL, EMS or FedEx). Customs policy varies widely from country to country, therefore, please contact your local customs office or delivery company directly in which you're receiving the products for further information.

DHL Express Delivery Services & International Shipping:https://www.dhl.co.jp/exp-en/express/customs_support/duties_taxes/duties_taxes_receivers.html

FedEx Duties and taxes:https://www.fedex.com/en-jp/customer-support/faq/duties-taxes-imported-goods.html

Use coupon code WELCOME10 for 10% off your first order.

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